Service scope
DentalAI provides software for patient lifecycle automation, clinic administration, communication workflows, AI-assisted draft review, and operational reporting.
DentalAI does not replace the clinic PMS, clinician judgement, or the clinic's own professional obligations.
Customer responsibilities
Clinics are responsible for the accuracy of information they enter, staff account control, clinical review decisions, and obtaining required vendor, sender, and domain approvals.
A clinic must not be marked live while vendor, credential, billing, or clinical signoff blockers remain unresolved.
Availability and integrations
Production availability depends on configured hosting, PMS access, communication providers, payment providers, and clinic-specific rollout settings.
Vendor integrations that require partner access are not represented as complete until real vendor credentials and tenant roundtrip verification are complete.
Status note
Versioned clinic acceptance currently applies to Privacy Policy, Collection Notice, DPA, AI Intended Use Statement, and Acceptable Use artefacts.